IMPORTANT INFORMATION

ARRIVAL/CHECK-IN

The rooms / studios are ready for occupancy from 3 p.m. on the day of arrival. Regular check-in times are from 3 p.m. to 8 p.m.
After prior arrangement by telephone, you can still check in until 10 p.m. at the latest. Check-in is not possible after 10 p.m.

DEPARTURE/CHECK-OUT

Your studio / room must be vacated by 10:30 a.m. at the latest. Every checkout has to be done at the reception.

BREAKFAST SERVICE

Breakfast in a private atmosphere "when you want and how you want". In our breakfast shop you can put together the breakfast of your choice, and we will bring it to the studio the next day from 07:30.

CAFE & RESTAURANT

Our in-house café operation begins daily at 1 p.m., home-made cakes, ice cream, sweets and coffee specialties are served.
Warm meals daily from 6 p.m. to 9 p.m., the kitchen line of the 4 elements is reflected in all dishes and the preparation, steaks, salads, pasta and fish dishes as well as Tyrolean classics can be found in the à la carte menu.

OPENING HOURS RELAX AREA

Our relax area is open for you daily from 2 p.m. to 9 p.m.

FINAL CLEANING

Per Studio there is an extra charge for final cleaning. Studio Classic € 40,-, Studio Superior € 50,-, Studio Master € 80,-.

PETS

Pets are basically allowed. We ask you to announce it at the booking/request.
There is an extra charge per animal of € 25,- per day.

LOCAL TAX

There is a local tax of € 4,00 per person / day. Kids up to 15 years are free.

PAYMENT OPTIONS

At your day of departure you can pay your invoice cash, per debit card or per credit card (visa, mastercard).
At substantianl amounts there is the possibilty to make a prepayment.

CANCELLATION CONDITIONS

Cancellation free of charge up to 15 days before the date of arrival, from 14 days before the date of arrival 50% of the total amount is to be paid as a cancellation fee, from 7 days before the date of arrival 90% of the total amount is to be paid as a cancellation fee.

GENERAL TERMS AND CONDITIONS

In this case the General Terms and Conditions and cancellation policy of Tourism comes into place.